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Dental Office Manager

Dental Office Manager

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# of Openings 
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Regular Full-Time

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We looking for an experienced Dental Office Manager for our office in Voorhees, NJ. The ideal Dental Office Manager will have 3-4 years experience managing a dental office. Must have great customer service skills with a business mind to handle financial and all daily operations of the dental office. Experience with DMO and Medicaid insurance plans is a plus!
As one of the country's largest dental support organizations, we have more than 230 affiliated dental practices throughout twelve states. Formed in 1991, Dental Care Alliance is a ground-breaking dental support organization created by dentists, and focused on improving the well-being of both patients and dentists.
If you are looking for a fun and rewarding career, you have come to the right place. We offer employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future; make Dental Care Alliance your employer of choice.


This unique individual will oversee the daily operations of the dental office by managing employee relations, patient relations, and achieving operational goals. They will also be responsible for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses. Additional responsibilities include stimulating new patient growth by supporting sales, marketing and promotional programs. Administrative tasks such as financial report review, bank deposits, revenue posting, and staff payroll and bonus are a part of the operational responsibilities.
- Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
- Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs.
- Increases and stimulates new patient growth by supporting sales, marketing and promotional programs.
- Recruits, hires and develops office teams capable of providing best in class patient care.
- Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
- Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
- Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline.
- Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic QSI data.
- Manages and assists designated office team members with appropriate payment and insurance processes.
- Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA.
- Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations.
- Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary.
- Continually works towards building and sustaining a joined leadership work environment with doctors.
- Performs other duties as assigned.


Desired Skills:

- 3+ years' of experience working in a dental office
- Strong background in billing and insurance
- Must have prior management experience
- High school diploma or GED; Associates Degree (AA) from a two or four-year college
- DMO and Medicaid Insurance is a plus
Additional benefits for full-time employees:

- Medical
- Dental services 
- Life insurance
- Vision
- Paid time off
- 6 paid holidays off
- 401k to name a few