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Dental Receptionist

Dental Receptionist

Job ID 
2017-4319
# of Openings 
1
Job Locations 
US-NJ-Newark
Type 
Regular Full-Time
Category 
Healthcare

More information about this job

Overview

We are looking for a Dental Receptionist for our Newark, NJ dental office. This is a full-time Dental Receptionist position. Our ideal Dental Receptionist must speak Portuguese and recent grads are encouraged to apply. If this is you, apply today!
As one of the country's largest dental support organizations, we have more than 230 affiliated dental practices throughout twelve states. Formed in 1991, Dental Care Alliance is a ground-breaking dental support organization created by dentists, and focused on improving the well-being of both patients and dentists.
If you are looking for a fun and rewarding career, you have come to the right place. We offer employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future; make Dental Care Alliance your employer of choice.

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
 
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancelation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients

Qualifications

- 1+ years' experience working in a dental office, preferred
- Knowledge of insurance plans (HMO/PPO)
- Experience answering telephone
- Must have exceptional customer service experience
- Must speak Portuguese