Dental Treatment Plan Coordinator - Konikoff Dental Associates - Virginia Beach, VA

Job Locations US-VA-Virginia Beach
Job ID
# of Openings


We are hiring a Dental Treatment Plan Coordinator for our affiliated practice, Konikoff Dental Associates, located in Virginia Beach, Virginia 23456. This is a full-time position that will include working on some Saturdays. The Treatment Plan Coordinator we hire will have experience working in a dental office as preferably a Treatment Plan Coordinator, Dental Assistant, Front Desk Receptionist, or other position in a dental office; and have exceptional customer service skills. We offer a competitive salary, plus benefits!


As one of the country's largest dental support organizations, we have more than 280 affiliated dental practices throughout thirteen states. Formed in 1991, Dental Care Alliance is a ground-breaking dental support organization created by dentists, and focused on improving the well-being of both patients and dentists.


The Treatment Coordinator serves as an advocate and educator in creating treatment plans for dental care. The Treatment Coordinator exhibits an efficient, knowledgeable and positive countenance to every patient experience.



• Conduct interview to understand the patient’s oral health history, concerns, and objectives 
• Explain the treatment plan, address patient concerns and answer any questions 
• Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment 
• Build trust, and understand the patient’s objectives 
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented. 
• Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity. 
• Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits. 
• Bill dental insurance, post payments, and claim estimations as required. 
• Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment. 
• Track patient accounts receivable and outstanding balances to ensure timely payment. 
• Assist in Practice’s collections protocol for all outstanding balances. 
• Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented. 
• Perform general office duties and other duties as required 


Desired Skills: 

  • Experience working in a dental office as a Treatment Plan Coordinator, Dental Assistant, Receptionist or other role in a dental office
  • Experience working with various dental insurance plans
  • Must have exceptional customer service skills




Additional benefits for full-time employees:


  • Medical
  • Dental services 
  • Life insurance
  • Vision
  • Paid time off
  • 6 paid holidays off
  • 401k to name a few




DCA Mission

We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.



DCA Vision

To be the trusted partner of choice for the industry’s best dental professionals.




Unleash Career Potential—of our employees and partners
Service Excellence—to our professionals, patients and families
Meaningful Contribution—all can make a difference
Integrity First—in all we do
Leadership—in our field and we assume accountability
Excellence in Action—we are committed to get the job done



Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.


You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.



Dental Care Alliance. Stronger Together. 


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