• Dental Receptionist

    Job Locations US-MI-Detroit
    Job ID
    2018-4968
    # of Openings
    1
    Type
    Full-Time
    Category
    Front Desk / Dental Receptionist
  • Overview

    We are hiring a Dental Receptionist for our affiliated practice, Gentle Dental - Jefferson, located in Detroit, Michigan. We are looking to hire a Dental Receptionist with 1-2 years of experience working in a dental, medical, or other health-care office; knowledge of insurance; and exceptional customer service skills. This is a full-time position. We offer a competitive salary and an excellent benefit package! 

    As one of the country's largest dental support organizations, we have more than 280 affiliated dental practices throughout thirteen states. Formed in 1991, Dental Care Alliance is a ground-breaking dental support organization created by dentists, and focused on improving the well-being of both patients and dentists.

     

    Responsibilities

    The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

     

    • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
    • Respond to patient questions and or concerns according to DCA Policies
    • Answering Telephones
    • Scheduling Appointments
    • Maintaining Appointment Book
    • Confirming Appointments
    • Follow up on no shows/cancellation of Appointments
    • Register Patients on sign in sheet
    • Post charges and payments to patient accounts
    • Checking voicemail on a daily basis
    • Maintain a clean and friendly waiting area for patients

    Qualifications

     

     

    • Knowledge of insurance plans (HMO/PPO)
    • Experience answering telephone
    • Customer service experience
    • 1 - 2 years' dental, medical, or other health-care office experience 

     

     

    Additional benefits for full-time employees:

     

    • Medical
    • Dental services 
    • Life insurance
    • Vision
    • Paid time off
    • 6 paid holidays off
    • 401k to name a few

     

     

     

    DCA Mission

    We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.

     

     

    DCA Vision

    To be the trusted partner of choice for the industry’s best dental professionals.

     

     

    DCA Values - USMILE

    Unleash Career Potential—of our employees and partners
    Service Excellence—to our professionals, patients and families
    Meaningful Contribution—all can make a difference
    Integrity First—in all we do
    Leadership—in our field and we assume accountability
    Excellence in Action—we are committed to get the job done

     

     

    Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.

      

    You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

     

     

    Dental Care Alliance. Stronger Together. 

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